Returns and refunds
All sales are final
Due to the limited nature of our products, all sales are final. We do not accept returns or offer refunds for buyer's remorse, incorrect orders, or minor damages to the skateboard decks. Or if your dog pisses on it.
Major damage on items
If your skateboard deck arrives with major shipping damage, you may be eligible for a refund.
To qualify:
- You must contact us within 7 days of delivery.
- The deck must be unused and unmounted.
- You must provide photos of the damage and packaging for review.
Examples of damage that may qualify for a refund include:
- Broken or cracked decks
- Warped decks
- Structural damage that affects the deck's intended use
Cosmetic imperfections
Minor cosmetic imperfections are not eligible for refunds or returns. Examples include:
- Small scuffs
- Surface scratches
- Minor marks on shrink wrap or packaging
- Other cosmetic issues that do not affect the performance or structural integrity of the deck
- Cat scratches
Refund process
Approved refunds will be issued to the original payment method. Please allow several business days for your financial institution to process the refund.
Contact us
To request a refund for a damaged item, please contact us within 7 days of delivery and include your order number, photos of the deck, and photos of the shipping packaging.